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Forum Discussion

Clovers's avatar
Clovers
Tutor
Jul 09, 2019

RAX80 randomly disconnects LAN cable

During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
Nmouneimne's avatar
Nmouneimne
Apprentice
Feb 13, 2021

I have the same issue as well.

 

Back in post 38 txchuko  posted the following:

If you havent tried the following please do so

log on to router web interface

under wan or lan in the advanced settings, disable port scan.

also if you are having issues with multiple consoles, also in wan or lan, set nat filtering to “open” or “off.

 

Did anyone trying to see if it worked for them long term?

Matt1979's avatar
Matt1979
Aspirant
Jun 22, 2021
Ps4 standard hard wired playing
c.o.d. modern warfare/ warzone
Lan disconnects at random during game play.. !! Any help w. With fixing this..?
  • Nmouneimne's avatar
    Nmouneimne
    Apprentice
    Jun 22, 2021

    Many of us are experiencing random disconnect from Lan. It seems Netgear is not acknowledging the issue, so I am not expecting a firmware fix. 

     

    I started using an unmanaged switch connected to the RAX80, and so far, so good. 

     

     

    • Matt1979's avatar
      Matt1979
      Aspirant
      Jul 06, 2021
      What port number on back of RAX 80
      did you plug the unmanaged switch into..??
      • sajin007's avatar
        sajin007
        Tutor
        Jul 06, 2021

        I have used ports 1 - 5, I have not setup link aggregation.

  • Chocobofarm's avatar
    Chocobofarm
    Guide
    Jun 22, 2021
    Unfortunately, there's no fix. You'll need to use another router in front of the RAX80 if you want a reliable wired LAN connection for your console. That being said, you probably won't get disconnected if you connect to the RAX80 wirelessly rather than by wired ethernet. Personally, I went with the first option: I bought a dedicated ethernet router and now connect my consoles, gaming PCs and the RAX80 directly to that one instead. Haven't had a disconnect since. In this setup, the RAX80 serves only as a wifi6 access point (an expensive one, unfortunately).
    • NeckGearNat's avatar
      NeckGearNat
      Tutor
      Jun 22, 2021

      Yep. It doesn't have to be a router though. I've been using a simple ethernet switch infront of mine and haven't had one disconnect since.

      • Chocobofarm's avatar
        Chocobofarm
        Guide
        Jun 22, 2021
        Good point about the switch. I used a router mostly because I wanted to have all of my devices on the same network. Also, I'm not sure my ISP provider would support having a switch in front of the router. Bottom line, the RAX80's wired ethernet is broken and Netgear doesn't seem to care