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Forum Discussion
Clovers
Jul 09, 2019Tutor
RAX80 randomly disconnects LAN cable
During random times on my router drops connection to LAN cables. My PS4 says LAN cable disconnected and sometimes the same to my pc. It only happens for a few seconds. I tried different cables and al...
txchuko
Jul 27, 2022Guide
For those who may still have trouble with the RAX80, I exchanged it for a nighthawk rax70 and am happy to report I have gone about 3 or 4 months WITHOUT a single drop!!!! (I was getting maybe 3 to 10 a week of random disconnects)
I was hesitant to try another nighthawk but i really like the interface so I went for it and so far so good!!
- NaibStilgarJul 27, 2022Star
The latest firmware MIGHT fix the issue with the RAX80. It did so for me but the reason it resets connections for other people might be different
- Djg1984Jul 31, 2022GuideHi there, seems like some people are lucky and others not. I recently purchased a brand new RAX70 and have had the same strange issue ever since i got it and have had to keep contacting netgear support every week and currently still doing so. My rax70 seems to suddenly drop ethernet connection every couple of days. It seems to do it around 10pm and also my wife said it has also occurred overnight early hours in the morning. Wireless still seems to work with internet connection but its always lan that gets kickes out for couple of minutes or so then comes back. Netgear questioned my internet connection but it doesnt seem to be that, led light on modem is constantly lit the correct colour to indicate connection so no issue there. All leds on router still seem to be lit so no indication there is an issue when it happens. Keep checking router logs, nothing to indicate any disconnection from what i can see. So far with support, have changed mtu abd dns settings, then done a manual firmware reflash and complete reset of router and set up again, still having issue. Now they want me to take my netgear 8 port ethernet switch out as thats in between my wired devices and router but has always worked flawlessly with my old router so cant see it being an issue but will have to give it a try i suppise to take that out as a cause for the problem. This is starting to annoy me and driving me mad. No matter what i have tried it still keeps cutting out ethernet connection every couple of days. If yourself or anyone else has any ideas please get back to me. Will appreciate any info anyone can give to help.
- FURRYe38Jul 31, 2022Guru
Has anyone given the newer RAX80 FW version a try? Haven't seen anyone post problems with it:
Please load it up and give feed back there.
- Djg1984Jul 31, 2022GuideIf it helps in any way my setup is
Virgin media 1gb fibre broadband
Virgin media superhub 4 in modem mode
RAX70 wifi router in router mode
Netgear 8 port ethernet switch with various devices wired including xbox series x, sky q, pc, synology nas, denon x3700h, cyrus music streamer, LG C1 OLED TV. Ethernet disconnection issue is mainly noticed on xbox and sky q as they are the most used devices and both get kicked out at the same time so pretty sure its not just related to 1 device.