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Forum Discussion
allarone
Jun 21, 2019Star
RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
- Jan 29, 2020
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
SAM_the_GAM
Jun 21, 2019Luminary
You are experiencing one of the many bugs with the latest firmware version 1.0.1.58. Best suggestion is to downgrade to the previous version 1.0.1.56
allarone
Jun 21, 2019Star
Thanks for the suggestion! I’ll try backing it down and see if that helps.
- BubbleCatJun 24, 2019Star
Be weary! From what I can tell, Sam the Gam is the only one who seems to have little to no problems running *.56 firmware.
I had to downgrade to *.40 because .56 is a crap show.
- BubbleCatJun 24, 2019Star
Here's the thread with all the .56 woes:
- allaroneJun 24, 2019Star
Thanks for the additional info. I kept getting a failure trying to load .56. For now I stayed on .58 but I turned off Smart Connect. Turning that off seems to have helped tremendously. I'm going to watch it and see how things go. Worst case is I go back to my R8000 and wait until Netgear figures out its firmware issues :)
- maloycolbertJul 01, 2019Aspirant
What are some known issues with .40? I am having the same issues as this post and decided to downgrade to .40, but dont want to start turning on QoS and MU-MIMO and smart connect if those are buggy. Even though I would love all of those features
- BubbleCatJul 01, 2019Star
.40 still will experience intermittent disconnects, but definitely not at the frequency of .56 and .58