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Forum Discussion
allarone
Jun 21, 2019Star
RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
- Jan 29, 2020
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
cliff344
Dec 30, 2019Apprentice
I discovered a new firmware release (1.0.1.70), looks like Dec 13th. Was nice that Netgear posted it on their website, Haha. The only way to get this update, is via the Nighthawk app. It cannot be found anywhere else. So I downloaded it yesterday, and went through setting it up (it's been boxed becuase it was unusable). First 24-hr test seems stable. No disconnect issues. Speeds pretty decent, pulling 600+Mbps on 5Ghz, using wifi-SweetSpots app, as compared to my X-8 at 500Mbps. Qos setup and device setup was a bit buggy, but got all priority and device labels to stay. There was some talk about not holding time Server setting or constantly searching for time in the router logs, so I changed the time server to time-a-g.nist.gov, and that seems to work well. I have 35+ devices and all seem to be working rock solid. I have the AX setting on, and the DDNS and VPN features are working well also. So let's give it some time and see where it goes. So far I am tickled that it actually working this well right now. I am also using the Static LAN assignment, as I have the first 100 IP addresses reserved. Also some of the other forums are complaining about dropping internet connection and reconnecting, I have not seen this at all. I did allow the router to go through the internet setup automatically, so maybe that helped.