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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
Well new firmware released mid Dec (1.0.1.70). Pulled my $400 piece of junk out it's box to see if maybe they actually did something to make it usable. Loaded new firmware, reset up with my settings and got her going. Ran very well and impressive for about 30hrs, then once again, total disconnect to both wired and wireless devices. Reboot, and within 24hrs did it once again. Somehow it seems to be related to the time or time server setting. Whenever it disconnects, it shows a future date and time change in the logs. Also new firmware will not hold device icons and descriptions in both the GUI or the app. I was however very impressed with the wifi speeds (when it was working). Well back in the box it goes to wait on Netgear to get off their butts and try again. I am really beginning to love my R8500, as it never requires any attention, it's fast, and just works, unlike this piece of garbage!
- I did exactly the same, out of the box, factory reset, update, setup & I had Ethernet dropouts (which was new for me).
Back in the box the day after.
GabboCH wrote:
I did exactly the same, out of the box, factory reset, update, setup & I had Ethernet dropouts (which was new for me).
Back in the box the day after.Absolutely stunning!!!
I use all of the Ethernet ports on my RAX120 and have never had an issue there. (I have had all the reported issues with the Wi-fi radios, however.) It's frightening to think that a simple upgrade to the next firmware release could change all of that. If this thing starts dropping Ethernet connections, I'm boxing it up, same as you.
Netgear... what is going on with your routers? I have serious angst over upgrading, or even rebooting, my router. Really?
I have had all the same problems. Each time I update the firmware it is like a bandaid. I have over 35 devices around my house but this thing is supposed to be able to handle it. I even have wireless access points setup that should not be needed. My device regularly needs rebooting so that my Alexa's work correctly. They let you know each time they are disconnected just to rub salt in the wound. Very disappointed with this router. That being said, when it does work, it works fairly well.