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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
TomM_RAX80- completely agree with you. A lot of other routers have the ability display the channels currently in use within its vicinity - I cannot understand how a Premiumly Charged router can even be lacking in that basic functionality. Sure they have the Wifi Analytics app but that's lame when you can't do everything in the Router console.
dragonpak- isn't AX supposed to supplement MIMO? MIMO is a basic functionality since 802.11G - so having to disable this is really lame on NegGear's part. Based on the AX Spec, MU-MIMO is a part of AX - but downstream only - with upstream support slated later.
All around, I wish Netgear would get their act together. Aside from releasing a Pile of Junk with the RAX series, I would like them to seriously consider
- Making the advanced options configurable - such as beacon intervals and DTIM - Previous Netgear routers allow for this, why not the RAX?
- If they can't get AutoChannel selection to work, at least give us built-in tools to tune it itself
- Clean up their apps in the app store and have ONE unified app to do it all
One unified app to do it all? - Considering how well the RAX80's firmware settings are not synchronized, the chance of having a unified app written to control Netgear routers is beyond remote.
FYI: I tried running this RAX80 with AX enabled and MU-MIMO on and off. So far, there hasn't been a noticeable difference.
At this point, I'm simply rebooting the RAX80 twice a day, while waiting for the (non-RAX80) replacement to arrive.