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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
yeah fully agree, I tried many rounds and found channel 60 is stable. it is stable for certain period, then suddenly freeze again. I guess once you select DFS channel, when there is a jam from nearby, or even slightest disturbence, it causes this router to go loop and hang then disconnect all its connections, it just not very solid , it should lock into the frequency more tightly.
another stupid thing about this router is , when you make some changes, then reboot, then all the sudden the max will drop 1/2, until you on the QoS and off again. the firmware is just very buggy.
and btw, any Netgear people reading all these **bleep**? or just let us BS all the way and delete the thread later?
The (non-Netgear) replacement for my RAX80 should arrive on Tuesday. However, since it is the middle of the night and no one else is using out Wi-Fi, I thought I'd attempt yet another reconfiguration of the RAX80 as a sanity check. - Note: these results still occur whether the unit is configured for this house or the factory default settings... I also turned much touted AX functionality off to see if that made a difference; it did not.
The same problems I've been commenting on in several places on the various RAX80 Community threads still occur, namely 5 GHz band not running at the advertised max speed, (4800 Mbps,) as per the on-line specifications. When set to that speed, the 5 GHz signal appears and disappears periodically on a signal scanner, but won't connect to any device in the house, including a newly purchased Intel-based AX adapter card for my Intel desktop system. I also turned much touted AX functionality off and on. but it made no difference. - Since the system was rebooted only moments ago, I haven't seen whether it goes into comatose mode, but I expect to see that bug manifest itself again after the unit has been running a while.
My sanity check also included a visit to the Netgear Store's RAX80 product web page. In there, it specifies the 4800 Mbps 5 GHz speed several times, as well as a few other niceties that don't appear to work as they should. I also scrolled down to the user reviews at the bottom and discovered that all of the reviews included there were rave reviews; which was a big factor for my decision to buy the RAX80 in the first place.
Bottom line: After using my original RAX80 and the two replacement units they sent, these problems still exist. - It should be noted that during the first 30 days after the original purchase, I created a case requesting a fix for the problems, or give me a refund. The defect saga continues. Honestly, I cannot remember when I purchased a device that was as unsatisfactory as the RAX80 has been. The reseller has agreed to take it back and refund my purchase price; I will be glad to finally be rid of it.