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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
I tried incorperating everyones suggestions and most of them, unfortuntaley, made the router perform worse than before. Turning off smart connect did help but (only slightly) not enough for me to keep the router. I've been messing with this thing for months and it's the end of the line for me. Luckily, the AmpliFi Alien Router just came in stock today so I will be switching over to that. Good luck to those who are sticking with this terrible product!
I was about to order an Alien yesterday also when saw back in stock but after doing some research saw they have not added DFS channel support... the Alien only has two channels for 5GHz so people are getting even slower speeds sometimes since cannot move to unused frequencies yet. Also the WiFi 6 chip on Alien does not allow to change channel yet so stuck on channel it comes with.... gonna wait since seems all these new AX routers aren't ready yet.
mafo5000 wrote:I tried incorperating everyones suggestions and most of them, unfortuntaley, made the router perform worse than before. Turning off smart connect did help but (only slightly) not enough for me to keep the router. I've been messing with this thing for months and it's the end of the line for me. Luckily, the AmpliFi Alien Router just came in stock today so I will be switching over to that. Good luck to those who are sticking with this terrible product!
Xjn,
My new router is not made by Netgear, but it is a tri-band ax router. It not only has good coverage, but it automatically finds the best channel. I've used a signal analyzer in every room of my 3200 sq. foot home, and also in the farthest away bay of my three car garage.
I live in a neighborhood where there has been a constant escallation of signal warfare from neighboring homes. The powerful signal cuts way down on the interference, which is another major factor in getting good throughput. - Another great plus is that this is a single router, but it is also a mesh-based product that means I could easily extend it, if I ever need to.
When I built the house, I had it wired for CAT 6, but there are now so many categories of household devices that rely on Wi-Fi, and I have lots of them.
So far, I've had no problem with this new Wi-Fi network hardware since I installed it. I'm just enjoying the heck out of it.
Netgear builds a lot of good stuff. Unfortunately, the RAX80 is a real flop.
- Witch router is it?
The only ways channels make a difference is if there are too many others using that channel in your vicinity. Having a good Wi-Fi analyzer, make it easier to find one that his not being used by others close by. There is a problem with the higher channels, too. some of them overlap with frequencies being used by radar. Using those channels is always a crapshoot, unless you live in an area where radar interference is not likely.