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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
There's a new firmware release (.88). I loaded it 2 days ago, and it's really working well. By George I think they are on to something. Everything is working well and stable after 48 hours. No reboots or disconnects. The only issue I've seen (minor), is the QoS bandwith utilization does not show bandwidth usage, and when using the Nighthawk app, some wireless devices show up as wired devices. Other than those two things, I haven't seen anything else wrong. I think I will wipe the dust off this brick now and finally get some use of it! I've also tested and retested wireless speeds, and they have remained consistent. My IPad has consistently ran at about 500Mbps real-time.
I forgot to also note, I noticed also, the Nighthawk app is very slow to load and identify the router, and once in the app, you cannot use the switch to turn off internet access to a specific device. Moving the switch does nothing, as the device will remain connected to the internet.
- Release notes for version 88
https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88- Seems they've added netgear Armor & Circle too ( no mention of wpa3 though).
Will wait for other peoples feedback before I get the space shuttle out of the cupboard to give it a try though.
In the current work from home environment, reliability is 100% important so I cannot accept wireless dropouts or lan connection problems.- Mine bricked after upgrade, I could do a factory reset but when trying to manually restore settings from a file, it bricked again... For now, this new firmware doesn't seem promising