NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
allarone
Jun 21, 2019Star
RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
- Jan 29, 2020
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
GabboCH
Jun 01, 2020Apprentice
Release notes for version 88
https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88
https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88
GabboCH
Jun 01, 2020Apprentice
Seems they've added netgear Armor & Circle too ( no mention of wpa3 though).
Will wait for other peoples feedback before I get the space shuttle out of the cupboard to give it a try though.
In the current work from home environment, reliability is 100% important so I cannot accept wireless dropouts or lan connection problems.
Will wait for other peoples feedback before I get the space shuttle out of the cupboard to give it a try though.
In the current work from home environment, reliability is 100% important so I cannot accept wireless dropouts or lan connection problems.
- Orts001Jun 01, 2020AspirantMine bricked after upgrade, I could do a factory reset but when trying to manually restore settings from a file, it bricked again... For now, this new firmware doesn't seem promising
- magfredJun 01, 2020Guide
Mine did the same, had to load the latest firmware using tftp to get it going again. Tftp procedure
It's been stable the last couple of days, even though the statistics table shows WAN dropping from time to time, I have yet to see the drops reflected in the logs. I do like the "stealth" addition of WPA3 though, and the visual tweaks are nice.
- GabboCHJun 01, 2020ApprenticeWPA3 is included with the new update?