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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
So I thought I would come back and share my tests results of the latest firmware (V1.0.3.88_1.0.41). As I mentioned in previous post, there seems to be some association with disconnects and use of the USB ports. I tried several different USB drives and within 48 hours, I began to have issues with the router disconnecting both wired and wireless devices from the internet. The devices remained connected to the router itself, but I experienced loss of internet connectivity. Once I removed the USB devices and tried further testing, everything works fine. I am presenently running now for almost a month without any need for reboot. The router has worked reliably. I have not noticed anything else not working as it should, including QoS and many other options. The only other thing that needs addressed, is related to the iOs Nighthawk app. It still shows incorrect data and is very buggy. Shows wireless devices as wired, and cannot distinguish between band connections. So in closing, I would say this last update finally cured most of the woes we have all been fighting since this product was released. It still a shame that most of us had to go through this pain as these things should have been taken care of prior to it being on sale.
For kicks and giggles I plugged in a Asus router I originally bought back in 2012. Comparing that old Asus router with the RAX80, I now have quicker wireless and wired speeds, absolutely ZERO drops in nearly two weeks, no restarts, and most importantly, I have wasted ZERO hours attempting to get my router back up and working.
Weird how that works...