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RAX80 regularly disconnects devices, then they reconnect
I recently “upgraded” from an R8000 thinking I would have better connectivity and faster speeds. Since purchasing the RAX80 I continually have devices drop their connection at random, then they reco...
My experience with this problem is slightly different. In my case, the RAX80 simply slows a specific (random) system's connection down to a crawl. Rebooting the system dows nothing to fix this. The only fix I've found so far is to reboot the router and problem is gone.
Tech support has suggested changing the MTU setting to 1468. (Advanced>setup>Wan Setup) So far, I haven't noticed any improvement from this.
So they made another suggestion I haven't had the opportunity to check out yet. Here it is:
">>click on advanced on the top of the page
>>Then Select Advanced Setup
>>under Advanced Setup click on Advanced Wireless setting
under Wireless Advanced Settings (2.4GHz b/g/n) under Fragmentation Length (256-2346): changed the number 2346 to 2300
for CTS/RTS Threshold (1-2347): change the number from 2347 to 2301
do the same for Wireless Advanced Settings (5GHz a/n/ac)
Hit apply.
After this please observe the connection at least six hours."Perhaps this is worth a try. I have some other problems with this box. If they can't resolve them, I'g going to ask NetGear to buy the RAX80 back or replace it with something that is stable enough to actually work correctly. - My own optinion is that they shouldn't be messing with public domain code to run this box, generally, this has too many glitches and security issues. - You'd think they could afford to have professionals writing the firmware for these systems.
Well thought I would drop a recent update on my RAX80 status. As of the date of this post, I am running the latest firmware (1.0.3.106). The last few updates have worked well, but I still get a quick flash once in a while that my wired connections drop out for a quick few seconds and reconnect. I get an occasional report from my Samsung TV telling me this. Doesn't seem to be as frequent as in the past firmwares. My biggest issue right now is the USB ports. I have read some people are finding this router is very picky on what drives actually work. I have not had that problem, but my problem is when I connect any of the 2 Western Digital My Passport drives, within about 12 hours or less, I loose all internet and wireless connectivity. Completely locks everything up. I'm not sure if this is a power issue or not, as both drives require the USB power to run them. I used both of these drives on my R8500 without any issues. Maybe somebody can share their USB experiences with this drive?
Does your drive have a dedicated power supply? If not that could be the issue. I would recommend attaching a drive with a dedicated power supply. I have that setup and it works nicely.