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Forum Discussion
coppockm
Nov 02, 2019Guide
RAX80 Smart Connect connecting devices incorrectly
I set up my RAX80 yesterday (V1.0.1.64_1.0.27 firmware) and enabled Smart Connect. All of my devices are connecting, but some (media streamers and laptops) that support and require 5GHz connections a...
plemans
Nov 02, 2019Guru - Experienced User
Not using smart connect. To force it, seperate out the ssid's. Many prefer this option so they can ensure their high bandwidth devices are using the 5ghz. i know they're refining smart connect so it might be better in the next firmware version.
- coppockmNov 02, 2019Guide
plemans wrote:Not using smart connect. To force it, seperate out the ssid's. Many prefer this option so they can ensure their high bandwidth devices are using the 5ghz. i know they're refining smart connect so it might be better in the next firmware version.
It's odd. This is the first router I've used with similar functionality that's had this problem. My previous Asus and TP-Link routers handled this perfectly -- devices that could make use of 5GHz connected to 5GHz and otherwise they connected to 2.4GHz.
Hopefully this is something Netgear will fix, and soon. It's a rather basic capability with modern routers and should be bulletproof.
- plemansNov 02, 2019Guru - Experienced User
The device might switch from 2.4ghz to 5ghz based upon usage. Not sure the exact mechanism within the RAX devices but my orbi devices would switch from 2.4ghz to 5ghz based upon bandwidth needs. Provided the device was close enough to the router/satellite.
I know they adjust the formula that decides which radio they connect to based upon bandwidth, rssi, and device load. not sure exactly how.
- coppockmNov 02, 2019Guide
plemans wrote:The device might switch from 2.4ghz to 5ghz based upon usage. Not sure the exact mechanism within the RAX devices but my orbi devices would switch from 2.4ghz to 5ghz based upon bandwidth needs. Provided the device was close enough to the router/satellite.
I know they adjust the formula that decides which radio they connect to based upon bandwidth, rssi, and device load. not sure exactly how.
Hmmm, that's an interesting concept and it does make some sense. I'll keep an eye on whether devices are switching accordingly.
- TRAFALGARJan 26, 2020Aspirant
I'm hoping a future software arrives soon...right now my experience with "Smart Connect" makes it an oxymoron.
- GabboCHJan 27, 2020Apprentice
Smart connect works fine on my EX8000 Netgear extender (and on my non-branded IAP modem/router).
It is clearly broken on the RAX80 along with all Wifi functionality in general.
I have no confidence it will ever be corrected on this router as the same issues have been around for many many months without any fix..