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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
I'm having this exact same issue with my brand new RAX200 - enabling Smart Connect makes the devices drop and reconnect every couple seconds/minute. I've tried permutations of almost every setting and nothing seems to help. Now I turn off Smart Connect and it seems to have fixed things to a degree but not entirely.
I'm AMAZED that you can buy a TOP OF THE LINE router from an established company and have this many pervasive errors! I would LOVE netgear to contact me because I have a LIST of bugs from their Android app, router setup, router web interface, etc, but I know I would talk to some wage slave who is simply reading a script to me. I'd need to talk to a developer or a business analyst that takes ownership and CARES about the success of the product and not just the units sold per quarter.
It's like they haven't QAed this thing AT ALL.
Very frustrated - this will be the LAST Netgear product I ever own! Shame!
So I'm not alone with my RAX120 (firmware version 1.0.0.84). You buy top-of-the-line, so you think, and get this. How this made it out of testing is a mystery? I can't keep a consistent connection (Wifi), on any of my devices, and the router is literally on the same floor, just one plaster wall away, maybe 20ft, maximum bars for signal strength. Also the speed, which should have been around 240Mbps down, was more like 40 on most devices.
I disabled Smart Connect, AX and 20/40 MHz channel co-existence, in a desparate attempt to stabilize the Wifi. I don't which of the 3 does it, but it's better. What's the point of buying a router with all these features if you have to disable them all just to get a stable connection?
Netgear is about to lose a long-time faithful customer. I wonder if they care.
Yes... the router says I'm on the latest firmware as of right now and has been rebooted AND power-cycled more times than I care to think about. I've yet to do the factory reset.