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Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
For what it's worth, someone saw my rant about my RAX200 and Netgear actually called me on the phone last night. It was only a level 2 tech, so they couldn't do anything other than take a ton of notes. I detailed several bugs and still have several more to give them when they call back tomorrow.
They said "this is a young product, so there are probably still issues". Reassuring? For $600, this router should be a Rolls Royce. It's feeling more like a proof of concept product to me.
They were able to offer no assistance other than the canned responses predicted "did you try changing channels, did you do a factory reset". Well the answers are YES and YES.
To be continued...
Yeah. I’m ready to move on. Will be returning my recently purchased EAX80 extender and selling the RAX80. Let it be someone else’s issue. This stuff is complete junk and useless. Mad I got duped out of nearly $1k in equipment. Will be switching to unifi. At least they stand by their products. I will also be selling my old reliable gigabit switch to get rid of all of my Netgear equipment. This is ridiculous.