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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
thinksinc
Oct 23, 2019Apprentice
I returned my unit to the store. Fundamental flaws like this are inexcusable in an expensive router (I had the $600 TriBand flagship monitor), and just demonstrates that Netgear rushed this WiFi-6 series to market in an effort to gain marketshare over competitors like ASUS.
I've been a lifelong Netgear user but this is my last Netgear product. I'll try another WiFi-6 router in 6-12 months when the technology has matured, but I won't be selecting a Netgear model.
mlotov83
Oct 24, 2019Star
I'm having the same issues. Did you get something else?
- ClibertOct 25, 2019StarWell thought my issues were resolved think again. EAX80 shows strong connection to RAX80(all lights are white) yet it is so slow I can’t stream. This is refociléis for a 250 dollar extender. They are at opposite ends of a 800 sqft house so maybe 50’ away. All other devices are ok. Needed it for 2 devices that aren’t WiFi enabled. Guess I’ll be selling this garbage. It is unusable. My RAX80 rebooted in the middle of a business call today too.
- Christian_ROct 25, 2019NETGEAR Employee Retired
Hi Cilbert,
I have sent you a message sometime last week requesting for your contact info. We'd like to work with you on some of the issue(s) you're experiencing.
Christian