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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
Binstead5
Nov 01, 2019Guide
I have never had to look at Netgear Router reviews before because the products have been so good. I now regret purchasing the RAX80 router its so unstable. The router either drops out or drops to a lower band output. Please let me know if a major firmware update is due to correct these problems
Christian_R
Nov 04, 2019NETGEAR Employee Retired
Hi Binstead5,
Welcome to the Community! If you recently purchased the device, I would recommend contacting our Support Team using the link below.
https://www.netgear.com/support/default.aspx
Christian