NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
I am facing the same issue from the last 2 and half months. The customer support team tried everything and they made me expert in changing the channels, upgrading/downgrading the firmware, etc. Finally, they told me that they would replace the device with another one. However, I checked on the internet regarding the same that Netgear is returning the refurbished/repaired/old devices if RMA. I purchased a new one and don't want a refurbished unit. So, I decided to keep my faulty router with me. I am so proud of you Netgear.
This is my first and last router with Netgear. I promise, even if you fix the issue in the furture, I will never purchase any Netgear device in my life.
Its a never ending nightmare a waste of valuable time and nearly £300. I just dont understand whats going on. Was the software outsourced and thats why Netgear are so slow to react if at all.
What can be done to get a globle solution.
What can be done to get a globle solution.