NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
bkowkabany
Feb 27, 2020Aspirant
I just purchased in Feb 2020 and am having the same problem. If I use the SmartConnect to combine 2.4 and 5 g I get constant dropping of the wifi signal. This has apparently been a known problem for a year but Netgear has not corrected the issue yet. When can we expect a fix?
My firmware is V1.0.1.12_1.0.41
This feature is one of the reasons I bought this router. Please fix it or refund the hardware (I am still within my return period). I would like this to work rather than return the product.