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Forum Discussion
Greekst
Aug 13, 2019Tutor
Rax80 smart connect issue wifi dropping
Ive been having issues with my RAX80 since purchasing it , if i leave the router with the seperate bands (2.4ghz &5ghz) it runs fine but once i activate smartconnect all i get is intermittent connecti...
robledrew
Oct 11, 2019Apprentice
I'm having this exact same issue with my brand new RAX200 - enabling Smart Connect makes the devices drop and reconnect every couple seconds/minute. I've tried permutations of almost every setting and nothing seems to help. Now I turn off Smart Connect and it seems to have fixed things to a degree but not entirely.
I'm AMAZED that you can buy a TOP OF THE LINE router from an established company and have this many pervasive errors! I would LOVE netgear to contact me because I have a LIST of bugs from their Android app, router setup, router web interface, etc, but I know I would talk to some wage slave who is simply reading a script to me. I'd need to talk to a developer or a business analyst that takes ownership and CARES about the success of the product and not just the units sold per quarter.
It's like they haven't QAed this thing AT ALL.
Very frustrated - this will be the LAST Netgear product I ever own! Shame!
saprimous
Nov 25, 2020Tutor
I am have the same issue I have a AX80, but it's my 3rd device. I and secarching for anotrher device with better reliablity. All of my issue have statred after a firmwear update.
Firmware Version V1.0.3.102_1.0.48