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CarloBrozzo's avatar
CarloBrozzo
Follower
Nov 21, 2020

RAX80 WiFi stability with MAC OS and IOS devices

Hi,

 

I love my RAX80 and I've 22 devices attached. Among them 2 Mac Mini with Catalina, 3 IPhone with the last version of IOS and 3 MAC Book Pro also with Catalina.

 

I use both 2.4 and 5 wireless network.

 

Problem: the wi fi connection drop very often on both networks. Let's say several times every day with MAC IOS and IOS devices.

 

I'm pretty sure I'm doing something wrong but I can't figure out what I'm doing wrong.

 

All my devices have static IP, I've tryed to use automatic DHCP or manual ones but the problem is still here.

 

Someone has any suggestion? If you need more info just ask.

 

Thanx in advance

 

Carlo Brozzo

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired

    Hi Carlo,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian