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Forum Discussion
RAX80 wired connection slow - reposted from general router
Nighthawk RAX80 replaced a Nighthawk R8500. Cable modem is the CM1000. Provider is Cox gigablast at 1 gb/s down and 35 mb/s up. Setup is plain vanilla with no QOS. Internal speedtest measu...
Factory reset done. Latest firmware installed. That was done before the device was brought on line. So none of the usual suspects were helpful. The unit, as delivered, with latest firmware simply did not perform.
Pad70 wrote:
Factory reset done. Latest firmware installed. That was done before the device was brought on line. So none of the usual suspects were helpful. The unit, as delivered, with latest firmware simply did not perform.
I see..you did everything right...
I received an email from Netgear support after creating a case. The email says - and I quote - "I apologies for the inconvenience, but the device is out of my support scope, so i would request you to call us on ........ for futher assistance." Seriously - tech support isn't up to speed on this and now I have to play telephone tag? Netgear - get your act together! Ship only fully tested products with trained support staff. I don't have time to waste on a $400 device that I can simply return. So the router goes back tomorrow.
Hello Pad70 - Send me a PM with your case number and I can assist with support following up on your case.
~Christiansame issue here with r9000, sitting on 150/150 fiber and get 100/150 when go through the router
help!
