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Forum Discussion
nytiger73
May 15, 2019Star
RAX80 wired connection slow
I bought the RAX80 router about 2 month ago. I have a 1gb connection with my provider (actually 940x35). When I first brought it online, my wired speeds were about half what they should have been. ...
nytiger73
May 21, 2019Star
Hello -
I contacted support and they really weren't all that helpful, unfortunately. They had me do another factory reset which is extremely distruptive and takes me hours to set my network backup. I have numerous IoT lightbulbs, Amazon Alexas, phones, tablets, computers etc. that all have to be reconnected. As of now, I am getting decent wired speeds again, but I can't help but think that this might happen again.
I am using a Technicolor E31T2V1 modem.
I have the latest firmware on my RAX80 router.
I currently have only one computer directly wired into the router.
Please let me know if you need anything else.
Christian_R
May 22, 2019NETGEAR Employee Retired
Hi nytiger73 - Please send me a message with your case number and email address. I'd like for support to follow up on your case.
~Christian