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Forum Discussion
yahoobenyahoo
Oct 26, 2020Aspirant
RAX80 wired connections not seeing valid IP configuration
This morning, my wired internet connections stopped working in the house. The entire house is wired. All the PCs could divert to connect to the Nighthawk AX8 RAX80 wirelessly and work fine (which t...
Christian_R
Oct 30, 2020NETGEAR Employee Retired
Hello Eli,
Curious to hear, have you had a chance to perform a factory reset?
Christian
yahoobenyahoo
Oct 30, 2020Aspirant
I have performed multiple factory resets. Didn't help. Factory resets don't seem to roll back the firmware version. I even manually did that without it solving the problem. Oh well. At this point I gave up and just have the switch going straight to my Xfinity router and I am only using the one year old $400 NetGear NightHawk as my wireless router. I'm guessing this could get fixed in the next firmware upgrade whenever that happens so I'll test it again after that. But NetGear and I are unlikely to be best friends after the horrendous service I got fro them on the phone. I love how the device has a one year warranty but after 90 days they won't even talk to you if you won't pay for a technical service plan.