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Forum Discussion
GregJ_
Apr 03, 2019Follower
Rax80 Wired ethernet connection slower than wifi speed
Changed to a new Nighthawk AX8 and getting only 10Mbs download from the ethernet connected computer while all wifi connected devices are getting 178Mbs download. I've tried rebooting everything sever...
Retired_Member
Apr 07, 2019exactly the same issue here. for about a week or so everything worked just fine. i have a 1Gbs downstream connection from my ISP and were getting around 920Mbps with my RAX8. After a furniture rearrangement which included switching the RAX80 off for about 2 minutes, I only get 420 to 500Gbs over wired ethernet with wireless speeds much higher at about 800Mbs (just as before). Nothing else changed. Same cables, same setup, QoS deactivated, latest firmware, factory reset, many reboots, testing with other wired ethernet devices (all capable of 1Gbs) - but the speed stays as low as mentioned above. The internal speedtest of the router still shows speeds around 920-930 Mbps but it can't be delivered to the wired devices.
HELP!
Christian_R
Apr 09, 2019NETGEAR Employee Retired
Hi nullie,
What devices are you using to test your speeds? Were you able to run a speed test directly to the modem?
~Christian
- Retired_MemberApr 10, 2019
I have been using a windows 10 desktop pc and a macbook pro 15" (2018) for wired speedtesting and an iphone x and samsung galaxy s10 for wifi speeds. but again - and I can't stress this enough - before I rebooted the device the speeds were great. I had the RAX80 for about 2 weeks and everything worked fine with superior speeds; after rebooting the device once it seems like a speed cap at 500Mbs kicks in affecting only the switching ports.
Connecting a cable from my desktop pc to the modem directly gives me network speeds around 920-930Mbs, just like when I'm doing a network speedtest in the router's webfrontend itself.
- xjnApr 10, 2019Apprentice
I had same issue and was able to fix it by factory reset. The issue came back after update to new firmware. I did not want to reset so I toggled QoS on and off. I left QoS off and I am getting 940Mbs on wired and up to 840Mbs on WiFi on my laptop. The issue has not returned for over three weeks now.
- dragonpakApr 12, 2019Tutor
I had the same issue after the new 56 firmare, thanks to xjn tips, I switch on and off the Qos setting, now back to 940mbps. and the MIMO setting for wireless doesn't work, once switch on , the wireless will just drop off all connected devices.
- Christian_RApr 10, 2019NETGEAR Employee Retired
Hi nullie - Thanks for the update. Have you tried performing a factory reset to see if it resolves your issue as stated by xjn.
~Christian