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Forum Discussion

Spoone123's avatar
Spoone123
Initiate
Oct 26, 2019

RAX80

Hello, I purchase the RAX about 3 weeks ago and been having issues with it since. First off whenI updated the firmware to the latest one, the connection constantly drop. It does work for the first co...
GabboCH's avatar
GabboCH
Apprentice
Oct 27, 2019

Same problems many users are having.

Wifi basically doesnt work.

 

Theres a comment in this thread that the "engineering team" are aware of issues but no confirmation of which issues or a timeline for a resolution.

However, given how long its taken for anyone to acknoweldge there is even a problem Id assume it wont be quick.

 

https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/Rax80-smart-connect-issue-wifi-dropping/m-p/1814856/highlight/true#M3529

 

If you have the chance to return it, I would.

I have started a service request with the company I bought it from to refund me even though I am missing the box based on the grounds that it isnt suitable for purpose.