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Forum Discussion
helicopter51
Oct 05, 2023Aspirant
raxe 300 router
Hello good evening I bought netgear raxe300 router and when i receive and try to conect to my provider isp sky no recognise the internet. what i need to do for the router can work. Kind r...
helicopter51
Oct 05, 2023Aspirant
I not sure because i bought yesterday
FURRYe38
Oct 05, 2023Guru - Experienced User
Might ask the ISP for additional help with there ISP equipment.
I think Sky has modems with built in routers already. Something to ask them about. If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #2 first...
https://kb.netgear.com/000061927/What-is-the-difference-between-router-mode-and-AP-mode
- helicopter51Oct 05, 2023Aspirant
As moden i bought new one that say is special for sky is Dray Tek vigor 167
- michaelkenwardOct 06, 2023Guru - Experienced User
helicopter51 wrote:
As moden i bought new one that say is special for sky is Dray Tek vigor 167
The DrayTek Vigor 167 is a DSL modem.
Have you got that connected to the Internet?
You need to check that the he DrayTek Vigor 167 is in modem mode.
The manual (see above) explains how to do that.
- helicopter51Oct 06, 2023Aspirant
i configure the dray tek vigor 167 in mode of moden but when i plug the router no get signal said no internet.
So i call them and said i can used this router because i have residencial contract bla bla bla, and sure them lie.
i sure i can use just maybe is something that you need configure properly, maybe ip maybe dchp and no sure.