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Forum Discussion
GlennPetti
Dec 25, 2023Aspirant
RAXE 300 router
Hello everyone, new here on the community, I have a problem with installing a brand new just bought RAXE 300 wireless router to my spectrum internet. Here are the details so bear with me, I have Sp...
FURRYe38
Dec 25, 2023Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a power off for 1 minute then back ON with the ISP modem/router and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Try option #3 first...
https://kb.netgear.com/000061927/What-is-the-difference-between-router-mode-and-AP-mode
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
Connect a laptop or PC to the remote location to see if internet is accessible at the far end of the buried cable.
GlennPetti
Dec 25, 2023Aspirant
Firmware = V1.0.7.62_1