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Forum Discussion
Alex49H
Feb 13, 2023Star
RAXE 500 disconnecting
I am currently on the newest firmware .94 and my RAXE 500 disconnects. After several reboots it does not connect to the internet.
- Feb 13, 2023
That would do it.
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
Alex49H
Feb 13, 2023Star
I am using my own modem, CM 2000 from Netgear and their cat5 ethernet cables.
plemans
Feb 13, 2023Guru - Experienced User
When it disconnects, what actually happens?
Does it say "connected, no internet"? Does it not broadcast wifi at all? Does it broadcast but you can't connect?
Do wired devices drop?
Do you have a screen snip of the modem's cable connection page and event logs?
- Alex49HFeb 13, 2023Star
I can connect to either 2.4 or 5 but it says no internet connection.
- plemansFeb 13, 2023Guru - Experienced User
do you have the modem cable connections page and event logs?
If its connected to the router, you always need to ensure the router is getting a solid connection from the modem.
- Alex49HFeb 13, 2023Star
I figured out what happened. I went back through all the settings to check everything. Somehow I mistakenly switched Get IP from ISP to Static and that is what disconnected me from Internet.
Thank you both for your input and help!