RAXE290 regularly forgets ethernet LAN connection

Kitsap
Master
Dec 22, 2022
davidji wrote:
Of the many things I've tried, the only thing that fixes this is a router reboot.

PC's ethernet is not put to sleep as part of a power plan. It's a desktop, and isn't setup that way.

Even if it were, I wouldn't a PC reboot, or
ipconfig /release
ipconfig /renew
wake it up? Neither helps here.

This changed exactly when I changed routers. The old one had flaky wifi, but the hardwired connections were flawless, this router is the opposite.

Ethernet goes away while I'm working on the PC

I tried swapping cables, but it made no difference. It works after a router reboot, then the router shuts down the port after some time.

And I checked router with the nighthawk phone app. It sees the PC as disconnected.

I have to ask, is this based on your experience or because you went to the Ethernet connection properties window and looked at the Power Management tab?

Is there a chance your PC manufacturer has issued updated drivers for your Ethernet connection hardware? It sometimes takes several months for updated hardware drivers to work their way through Microsoft to be provided as part of a Windows update. May I ask what is the brand name of your PC?

Have you gone in to the router configuration and reserved an IP address for your PC?
michaelkenward
Guru - Experienced User
Dec 22, 2022
davidji wrote:

Of the many things I've tried, the only thing that fixes this is a router reboot.

We don't know what those "many things I've tried" were – a PC reboot? – but, that can point to the modem in front of the router. What is it?

The fact that it was trouble free with an older router is not a reliable guide.

I can't find an answer to the questions from plemans

what modem/gateway is the router connected to
What happens if you reboot the computer
Are you using any switches/managed switches

This is slightly more reliable, but I have to agree with Kitsap . Did you actually check the setting? Windows can do unexpected things.

Ethernet goes away while I'm working on the PC

But there are other questions.

And I checked router with the nighthawk phone app. It sees the PC as disconnected.

Don't put too much faith in that. Apps are designed to be "idiot proof" but they can fall over when anyone has a slightly complicated network.
- davidji
  Aspirant
  Dec 22, 2022
  I finally found the quote option, so it's easier to reply to specific questions.
  
  michaelkenward wrote:
  This is slightly more reliable, but I have to agree with Kitsap . Did you actually check the setting? Windows can do unexpected things.
  
  There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
  
  michaelkenward wrote:
  davidji wrote:
  Of the many things I've tried, the only thing that fixes this is a router reboot.
  
  We don't know what those "many things I've tried" were – a PC reboot? – but, that can point to the modem in front of the router. What is it?
  
  Yes, PC reboot does nothing. Router reboot solves this temporarily. When the ethernet connection to the PC gets dropped, all the other devices still have internet access. Why would the modem matter? It's pretty old and I wouldn't mind if I need to replace it. I just don't see how it can be the culprit here.
  
  RAXE290 is new, and I'm not yet convinced it works correctly.
  - Kitsap
    Master
    Dec 22, 2022
    davidji wrote:
    There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
    So you really did not check the setting. You simply could not find it.
    
    What operating system does your PC run? Windows or iOS? If Windows, what version?
michaelkenward
Guru - Experienced User
Dec 22, 2022
davidji wrote:

Even if it were, I wouldn't a PC reboot, or

Er?

Forum Discussion

RAXE290 regularly forgets ethernet LAN connection