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Forum Discussion
davidji
Dec 22, 2022Aspirant
RAXE290 regularly forgets ethernet LAN connection
My RAXE290 router regularly forgets my Windows 10 PC's ethernet LAN connection (while internet & wireless connections continue). This morning my connection lasted about 1 1/2 hours. Firmware versi...
michaelkenward
Dec 22, 2022Guru - Experienced User
davidji wrote:
Of the many things I've tried, the only thing that fixes this is a router reboot.
We don't know what those "many things I've tried" were – a PC reboot? – but, that can point to the modem in front of the router. What is it?
The fact that it was trouble free with an older router is not a reliable guide.
I can't find an answer to the questions from plemans
what modem/gateway is the router connected to
What happens if you reboot the computer
Are you using any switches/managed switches
This is slightly more reliable, but I have to agree with Kitsap . Did you actually check the setting? Windows can do unexpected things.
Ethernet goes away while I'm working on the PC
But there are other questions.
And I checked router with the nighthawk phone app. It sees the PC as disconnected.
Don't put too much faith in that. Apps are designed to be "idiot proof" but they can fall over when anyone has a slightly complicated network.
davidji
Dec 22, 2022Aspirant
I finally found the quote option, so it's easier to reply to specific questions.
michaelkenward wrote:This is slightly more reliable, but I have to agree with Kitsap . Did you actually check the setting? Windows can do unexpected things.
There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
michaelkenward wrote:
davidji wrote:Of the many things I've tried, the only thing that fixes this is a router reboot.
We don't know what those "many things I've tried" were – a PC reboot? – but, that can point to the modem in front of the router. What is it?
Yes, PC reboot does nothing. Router reboot solves this temporarily. When the ethernet connection to the PC gets dropped, all the other devices still have internet access. Why would the modem matter? It's pretty old and I wouldn't mind if I need to replace it. I just don't see how it can be the culprit here.
RAXE290 is new, and I'm not yet convinced it works correctly.
- KitsapDec 22, 2022Master
davidji wrote:There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
So you really did not check the setting. You simply could not find it.
What operating system does your PC run? Windows or iOS? If Windows, what version?
- davidjiDec 22, 2022Aspirant
Kitsap wrote:
davidji wrote:There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
So you really did not check the setting. You simply could not find it.
What operating system does your PC run? Windows or iOS? If Windows, what version.
I don't think it has such a setting. Windows 10.
- KitsapDec 22, 2022Master
davidji wrote:
Kitsap wrote:
davidji wrote:There is no setting for that on this desktop PC. I checked that before I posted here. Nothing under devices, networking, or power.
So you really did not check the setting. You simply could not find it.
What operating system does your PC run? Windows or iOS? If Windows, what version.
I don't think it has such a setting. Windows 10.
For Windows 10. The only version I have to work with is the Pro version, not the Home version.
In the menu under Windows System, select Control Panel.
In the Control Panel, select small icons and then Device Manager.
In the Device Manager, select Network adapter.
Find your Ethernet connection, right click and select properties.
In the properties window, there should be two rows of tabs. One tab is labeled Power Management.
Make sure there is no check mark in the box for “allow the computer to turn off……”
A little research will show Green Ethernet is involved with powering down network connections under some situations.