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Forum Discussion
RAXE290 regularly forgets ethernet LAN connection
My RAXE290 router regularly forgets my Windows 10 PC's ethernet LAN connection (while internet & wireless connections continue). This morning my connection lasted about 1 1/2 hours. Firmware versi...
There are no switches. There's only the RAXE290 and my cable modem.
I still have internet, & wifi devices are still online, and rebooting the router fixes this (temporarily). Why would the modem matter?
If there's something I need to reconfigure on either my PC or on the router so the router doesn't disconnect/forget the PC's ethernet connection, great.
davidji wrote:
There are no switches. There's only the RAXE290 and my cable modem.
I still have internet, & wifi devices are still online, and rebooting the router fixes this (temporarily). Why would the modem matter?
Because there is no single "cable modem". There are dozens of these, with different features. Some double as routers.
These are what is technically known as modem/routers. Just consult Netgear's line up of cable "modems".
Modem/routers work differently with second routers. They can lead you down the "double NAT" labyrinth.
People here ask for details of the modem – its make and model number – because it is an important detail when trying to troubleshoot network problems.
Don't ignore questions just because you don't understand why they are asked. Answer them. It can cut short what has turned into a growing conversation as you catch up with network and PC technology.
If there's something I need to reconfigure on either my PC or on the router so the router doesn't disconnect/forget the PC's ethernet connection, great.
Had you answered the modem question when first asked, someone might have been able to advise on that.