NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
skywakkay202
Jan 23, 2024Tutor
RAXE300 6G is invisible to devices
Hi all, just bought 2 brand new RAXE300 and both are running Router Firmware Version V1.0.8.64_3 2.4G and 5G (WPA2-PSK) are working perfectly, However, the 6G (WPA3-PSK) SSID is on channe...
pec967
Jan 28, 2024Luminary
I have installed several RAXE300's, and they have all worked just fine on 6 GHz with the same firmware (V1.0.8.64_3) and configuration you are using: Ch 37 (PSC), separate SSID for 6 GHz, Up to 2400 Mbps, and WPA3-PSK. I have only tested with a Netgear A8000 USB WI-Fi adapter in Windows 11 and an iPhone 15 Pro, however.
I assume you have checked for the obvious reasons you would not see the 6 GHz SSID: (1) "Enable SSID Broadcast" not checked, (2) "Enable Wireless Radio" not checked, and (3) "Turn off wireless signal by schedule" is checked?
- skywakkay202Jan 31, 2024Tutor
all of that checks out. The Netgear lvl 2 tech support is on it for a week already. I have no idea what's going on. They have no Idea what is going on. Im thinking to return both of them. Maybe lemons?
Also - purchased on Amazon US but they came with region set to Canada and not allows you to change the region. Also - no transmit power selector in the menu. So weird.
- FURRYe38Jan 31, 2024Guru - Experienced User
What region are you located?
I might try a different RAXE router from either Amazon or NG directly and see or try a different brand router with 6ghz support and compare. If different Router or branded router works, then would be something wrong with the 300 series routers.