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RAXE300 out of box not working
I got the Nighthawk Router (RAXE300) today and spent several hours trying to set it up. I have a Cisco router provided by Spectrum, and my old router is a Belkin router. Whenever the modem is connect...
Thank you for the suggestions. Today, I got the CM1200 modem from Netgear, which seems to have worked. I plugged it in, registered it with Spectrum, and it connected right up. I am unsure if I should suggest buying a new modem for someone with a similar issue. It could be that buying a new modem bypassed an easy-to-fix problem. However, if the budget allows it, it could be worth it, especially if it is an old modem.
The model number of the Cisco modem is DPC3216. I did end up seeing another post about letting the modem boot up completely before plugging in the router. I unplugged both the modem and router and let it rest for 10-13 minutes. Then I plugged in the modem and let it boot until there were no blinking lights. I then plugged in the router and connected it to the modem. It looked promising as the link light on the modem lit up, but the internet LED turned orange on the router after a bit. It couldn't hurt to get a better modem, so I am getting a Netgear modem. Hopefully, they'll be more compatible because they'll be the same brand. Although, I don't know how it works all that well.
Alberto_251 wrote:The model number of the Cisco modem is DPC3216. I did end up seeing another post about letting the modem boot up completely before plugging in the router. I unplugged both the modem and router and let it rest for 10-13 minutes. Then I plugged in the modem and let it boot until there were no blinking lights. I then plugged in the router and connected it to the modem. It looked promising as the link light on the modem lit up, but the internet LED turned orange on the router after a bit. It couldn't hurt to get a better modem, so I am getting a Netgear modem. Hopefully, they'll be more compatible because they'll be the same brand. Although, I don't know how it works all that well.
Make sure your Ethernet cables are good. Cables rated Cat 6 or better are recommended.
Your modem has been declared end of support by Cisco. Before a replacement is purchased, make sure the model selected is approved by Spectrum for connection to their network.
A replacement modem may not resolve your issues if there are signal problems on your line. Low power levels and errors are common with coax drops and home wiring that is more than several years old.
Thank you for the suggestions. Today, I got the CM1200 modem from Netgear, which seems to have worked. I plugged it in, registered it with Spectrum, and it connected right up. I am unsure if I should suggest buying a new modem for someone with a similar issue. It could be that buying a new modem bypassed an easy-to-fix problem. However, if the budget allows it, it could be worth it, especially if it is an old modem.
Alberto_251 wrote:Thank you for the suggestions. Today, I got the CM1200 modem from Netgear, which seems to have worked. I plugged it in, registered it with Spectrum, and it connected right up. I am unsure if I should suggest buying a new modem for someone with a similar issue. It could be that buying a new modem bypassed an easy-to-fix problem. However, if the budget allows it, it could be worth it, especially if it is an old modem.
With your new hardware in place, it would be a good time to check your signal power levels.
Reference here: https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
The specifications are in the second sentence.