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Forum Discussion
Solved
RAXE300 randomly drops connections and reboots
Summary: I'm getting tired of random devices in my house losing internet over the week; morning, day, and night - no real rhyme or reason that I can see. I would love any help because I don't want ...
I have been fighting this for months and finally gave up.
I purchased a new ASUS router, I looked at other Netgear routers but it seemed they had similar reports with no resolution, set it up in the same location and it has worked flawlessly. No more drops and covers my entire house.
Normally I would give the Nighthawk to someone else, but I currently do not have anyone I disklike that much. So in the trash it will go to be written off as a waste of time and money.
Good luck!
Are you using ipv6?
who's your ISP?
What modem/gateway is it attached to?
Its only the 2.4/5ghz with issues?
Are you using ipv6? - No, it is disabled
who's your ISP? - Spectrum
What modem/gateway is it attached to? - Modem is a Netgear CM1000v2
Its only the 2.4/5ghz with issues? - As far as I can tell, my cell is the only device that connects to the 6Ghz, but I normally stay on the 5ghz to get a bit more range in the house. All 3 are set to different SSIDs.
Are you using smart connect?
Is it specific to devices that roam around (like phones/laptops) while IoT devices that stay stable keep the connection?
Are you using private mac/ip address on your devices with issues? I've seen that cause issues?
Are you using DFS channels for the 5ghz?
Do wired devices have issues? Always worth checking if its a line/modem issue
Are you using smart connect? - Nope
Is it specific to devices that roam around (like phones/laptops) while IoT devices that stay stable keep the connection? - No, both phones and laptops on 2/5ghz and IoT things get dropped randomly
Are you using private mac/ip address on your devices with issues? I've seen that cause issues? - I don't think so? Is this like a vpn or a device setting? I don't have apple products if that is an apple-specific thing.
Are you using DFS channels for the 5ghz? - No, on channel 36
Do wired devices have issues? Always worth checking if its a line/modem issue - No the wired devices have remained connected to internet. However, there have been a few occasions when the devices drop, I can't access the router from the wired computer, if that helps? Websites still worked fine.
Thanks!