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Forum Discussion

ClaytonJ2's avatar
ClaytonJ2
Aspirant
Jun 06, 2021
Solved

RAXE500 - Disney Circle missing and Armor disconnects internet

I got the Nighthawk RAXE500 yesterday. I had a hard time setting it up because the web page interface on my PC doesn't have as much functionallity as it did with my old router. I'm a PC guy. I don't ...
ClaytonJ2's avatar
ClaytonJ2
Aspirant
Jun 08, 2021

Yes, that is the firmware version of my router.

 

My Router:Nighthawk RAXE500      
 


Firmware Version V1.0.5.62_2.0.35

 

NETGEAR Nighthawk AXE11000 Tri-band WiFi 6E Router (RAXE500)

Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Jun 08, 2021

Hi ClaytonJ2, 

 

Thanks for confirming. The RAXE500 currently does not support Circle Smart Parental Control features. I have included an article below that has a list of NETGEAR routers that support Circle. 

 

https://kb.netgear.com/000044718/Which-NETGEAR-routers-support-Circle-Smart-Parental-Controls

 

I'd like to have your concerns regarding Armor escalated. May you send me a private message with your email and serial number. 


Thanks,

Christian