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Forum Discussion
RAXE500 - VPN missing client key
RAXE500 Firmware Version V1.0.12.96_2.0.45 I configured my VPN using the default parameters, exported the ovpn file using the smartphone option, added it to OpenVPN on my iPhone, and connection fail...
Update - my best guess is this happened after an automatic update from V1.0.12.96_2.0.45 to V1.2.13.100_2.0.54 where the client key was deleted and never recreated. I tried reversing to V1.0.12.96_2.0.45 which as of my previous post was the latest downloadable firmware, tried turning VPN off and back on several time, rebooting in between, no luck: when I export the ovpn configurations they're all coming up with an empty client key.
And as of yesterday Dec 1 2023 it looks like Netgear pushed again 1.2.13.100 and my router autoupdated, but it makes no difference and VPN is still broken. WTF Netgear?
Does a factory reset and setup from scratch change anything?
I found this version on my RAXE500 as well. And that's when the VPN suddenly stopped working because the client key was missing.
I rolled it back manually to the current version (1.0.12.96) but it's still broken. And 1.2.13.100 is no longer offered, for whatever reason. Frustrating. I think I'll be turning automatic firmware updates as soon as the VPN works again, assuming it ever does. Auto update is great for security fixes, but if the updates are not sufficiently tested... Big headache.
Next time try a Factory Reset after the FW has been loaded and setup from scratch to see if this resolves the problem. Would need to know what VPN your referring too? Onboard or external VPN?
Possible new VPN stuff needs to be setup after a new FW was applied. FR and setup from scratch to validate that.
