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Forum Discussion
RAXE500 6GHz network invisible to AX210
Hi community, I already red several posts about 6E problems, but I couldn't find any clue for me. The problem is, as I wrote in subject, AX210 can't detect 6E SSID at all. I'm struggling for ...
Is your WiFi radio or OS instal localized to another country where the 6GHz band is not allowed?
That has been a common issue, especiallly for peoplewho imported the RAXE500 into other countries where their regulortory authorities decided to be unfair and not alloy people to enjoy the 6GHz band, thus they ended up with a WiFi router that would broadcast on the 6GHz band but none of their localized client devices would be allowed to even look at that band.
Aside from that, none of the current WiFi scanning apps support the 6GHz band, thus it is realy only visible in the AP list that windows generates.
Hi Razor512 ,
Thank you for the comment.
RAXE500 - imported from US, installed in Korea, where 6GHz is also allowed
Intel AX210 - imported from US (but made in China)
Although the Region in the RAXE500's Adminitration menu is set as North America which I cannot change, I think RAXE500's 6GHz itself seems to have no problem as I can detect and connect well with Samsung S21 Ultra(Korean domestic version).
I'm now strongly suspicious of Intel AX210 driver or firmware becuase I noticed all AX210's 6GHz channels in AX210 are disabled using Ubuntu 21.04 / kernel 5.11. Maybe it could be related with localization or regulation as you pointed out, but I'm not sure yet.
I've requested Intel's customer support but couldn't have proper answer so far.
If you have further advice or comment, it would be also appreciated.
In the device manager settings for the AX210, do you have any visible 6GHz related settings, e.g., in the attached image from my AX210?
Image link on imgur in case the embedding doesn't work: https://i.imgur.com/K7qHDGR.jpg
Yes, I can see that 6GHz menu, also the 6Ghz option in the preferred band setting.
To the eye, it looks no problem. But it never detects 6GHz SSID.
I've exchanged antennas and AX210 cards into another one, but still have same problem. Very weired.
