RAXE500 6ghz Wifi Band Not Showing

I recently purchased the RAXE500 and after setup would have expected to see 3 SSID's broadcast for the tri-band router.  The 6ghz broadcast is no where to be found.  I can see the light for 6ghz is there but I cannot see the network on any device, iPhone 12 Pro, iMac, Windows, Macbook Pro...nothing!

Prior to this, I had a Nighthawk R8000p, and had a similar problem.  Another triband router but could only see 2 out of the 3 networks.  A friend of mine had the exact same model and setup and I could see all 3 of his SSID's.  Coincidence?

I have reset the new router several times, read all the discussion boards, checked all the settings and nothing seems to help.  Clearly others have had the same issue but there doesn't seem to be a fix.

Help!