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Forum Discussion
ChristineT
Jan 19, 2022NETGEAR Employee Retired
RAXE500 Beta FW v1.0.9.78 is available for testing
Hello RAXE500 Community,
We have a beta firmware available for testing for the RAXE500 that we hope will resolve some of the instability issues that have been reported over the last few months....
golways
Jan 20, 2022Aspirant
Hi Christine,
I just installed this new firmware v1.0.9.78 on my RAXE500 router.
I live in Paris, France, and I still don't "see" the 6GHz band network on my Samsung S21 Ultra 5G (Wi-Fi 6E compatible, french version firmware).
I bought my RAXE500 in the U.S. so the region is locked to "North America". Is it the reason of the issue ? Is there a way to change it to "Europe" ?
Best regards,
Franck
Altsai
Jan 20, 2022NETGEAR Expert
golways wrote:
Hi Christine,
I just installed this new firmware v1.0.9.78 on my RAXE500 router.
I live in Paris, France, and I still don't "see" the 6GHz band network on my Samsung S21 Ultra 5G (Wi-Fi 6E compatible, french version firmware).
I bought my RAXE500 in the U.S. so the region is locked to "North America". Is it the reason of the issue ? Is there a way to change it to "Europe" ?
Best regards,
Franck
>>>> S21 Ultra 5G might not support 6GHZ band in France. Did Samsung recenlty release new image to open 6GHZ band support?
- golwaysJan 20, 2022Aspirant
> S21 Ultra 5G might not support 6GHZ band in France. Did Samsung recenlty release new image to open 6GHZ band support?
6GHz is now authorized in France since the beginning of december. Samsung did not communicate on Wi-Fi 6E when they released December and January firmwares. I don't know if the phone supports now 6GHz band Wi-Fi networks and if the problem comes from the RAXE500...
That would be great if Netgear could confirm that the RAXE500 support now (or not yet) 6GHz band in France with this last firmware ! ChristineT : can you get the information ?
- AltsaiJan 21, 2022NETGEAR Expert
golways wrote:
> S21 Ultra 5G might not support 6GHZ band in France. Did Samsung recenlty release new image to open 6GHZ band support?
6GHz is now authorized in France since the beginning of december. Samsung did not communicate on Wi-Fi 6E when they released December and January firmwares. I don't know if the phone supports now 6GHz band Wi-Fi networks and if the problem comes from the RAXE500...
>>>> yes, France governement opened it since early Dec; however, as I know, samsung is yet to release image to unlock 6GHz support.
That would be great if Netgear could confirm that the RAXE500 support now (or not yet) 6GHz band in France with this last firmware ! ChristineT : can you get the information ?
>>> yes, RAXE500 v1.0.9.78 supports 6GHZ band in France.