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Forum Discussion
RAXE500 Beta FW v1.0.9.78 is available for testing
Hello RAXE500 Community,
We have a beta firmware available for testing for the RAXE500 that we hope will resolve some of the instability issues that have been reported over the last few months....
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Has a factory reset and setup from scratch been performed since last FW update?
Tonkinite wrote:
I applied this firmware to my unit this morning, it does seem somewhat better, but HomePods isolated to the 5GHz band stream successfully for 15 to 20 minutes, drop out for 10 to 15 seconds, then resume. That's only audio, not anything more bandwidth intensive.
I think you still have a ways to go.
Yes, I properly cycled my CM1100 cable modem and my RAXE500 after the update.
No, I didn't factory reset my RAXE500 and then reapply the original settings, this being the second firmware image, that sounds like overkill. I've only had the unit for about 5 days at this point. Does the firmware update process not reliably flush out parts of the units flash memory? If not, why doesn't the factory reset process make this easier?
A reset maybe needed to check for inconsistansies in your configuration to the newer FW. Save off a backup configuration for safe keeping then I'd reset and setup from scratch first. Don't apply the backup just yet. Check for any problems. If not seen, either apply old backup from file or generate a new one. Backups is what makes factory resets easier.