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Forum Discussion
M5f10
Dec 06, 2023Aspirant
RAXE500 blocking netflix youtube
Had it connected for 8 months with no issues. Now can't access Netflix, YouTube from Xbox, iPhone, or Android. Not sure what to do.
FURRYe38
Dec 06, 2023Guru - Experienced User
Did anything change on the router? If not, doubtful it's a router issue.
Does Netflix work on a different device or can you access Netflix web page on a PC?
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Might contact Netflix or MS.
M5f10
Dec 06, 2023Aspirant
Nothing has changed. Netflix and YouTube work fine on my Verizon cell data devices, but try to use wifi and Nothing. Happens on Android phones, iPhone, Xbox ps5. I'll try the reset. Thanks