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Forum Discussion
M5f10
Dec 06, 2023Aspirant
RAXE500 blocking netflix youtube
Had it connected for 8 months with no issues. Now can't access Netflix, YouTube from Xbox, iPhone, or Android. Not sure what to do.
FURRYe38
Dec 06, 2023Guru - Experienced User
Try a FW update?
M5f10
Dec 06, 2023Aspirant
Yes just did a FW update. Still faulty. It's been working flawlessly. Just happened yesterday. Nothing changed is why I can't figure out what happened.
- FURRYe38Dec 06, 2023Guru - Experienced User
Reset once more then setup from scratch.
Power cycle the ISP modem off for one minute then back ON.
Check other devices for YT services.
- M5f10Dec 06, 2023AspirantSo, I setup my older Archer 6000x router, and it's doing same thing on all devices with YouTube and Netflix. It's not the router, so I'm thinking it's the modem. My speed is 1Gbps, and wifi normally runs around 700Mbps.
- FURRYe38Dec 06, 2023Guru - Experienced User
Try a factory reset on the modem.
Contact the ISP and have them check there stuff all the way up to the modem. Let them know your seeing problems between two different routers being connected to this modem.