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Forum Discussion
RAXE500 connected on 6ghz, frequently stops serving internet, requires disconnect/reconnect
Strange behavior on 6ghz channel with multiple adapters. AX411, AX211, and AX210. I connect for a few hours then internet stops working. Still says I have internet (windows 11), but serving up ...
Netgear CM2000 modem.
Yes, it is like internet gets frozen. Disconnect, reconnect fix it. If I switch to 5ghz, no probelm. On 6ghz it happens few times a day. Very close to router (20 feet) so interference no a problem. Strong signal. None of the other devices have connection problems when this adapter stops getting internet.
Rob
leave WMM enabled
Is ipv6 enabled?
Have you tried a different 6ghz channel?
I just noticed wmm was only disabled on 2.4 and 5ghz. It apparently did not allow me to disable on 6ghz when I tried. I reenable on other channles.
I did try multiple 6ghz (PSC)channels.
No ipv6
- Did it have issues on prior firmware versions?
Yes, for at least the last two FW updates.. maybe 3. Basically, it has been happening since I installed adapter that support 6ghz (last 7 months or so)
I started with an intel ax210 and saw the issue. Switched it out to ax211. Still have the issue. I have an identical HP AIO that has a ax411 adapter. They all experience the issue. At least once a day I have to manually disconnect, reconnect.
On the system I use pretty much all day I see it more like 2-3 times a day. The performance on all 3 systems with AX adapters is pretty incredible, barring this issue.
I get 1400 mbps download from the internet through wireless adapters with the Raxe500 connected via 2.5gbs port to the CM2000 modem. I am limited to 1gb on my local network but get max speed, 1000mbps up and down from all 3 adapter testing against a NAS running OpenSpeedtest and LibreSpeed test.
So the connection it pretty great when it is working. I just cannot figure out why the wifi connection stops serving internet.. and only on the 6ghz channel. I do not get as good of performance on 5ghz with this router. With the same adapters mentioned above, Locally I get about 900 mbps up/down (not quite the max 1gb I get on 6ghz). To the internet with these same adapter I am lucky to get 900mbps. More often it is in the 700-800 range when doing speedtest.xfinity.com I would have thought 5ghz would get the same bandwidth as 6ghz.. but it definitely does not. I do have a lot of connection on 5ghz though.. only 4 systems are connecting 6ghz (of the 85 or so devices that connect through this router)
My network is a bit on the complex side for a home network (~85 device, lots of smart home devices and cams):
Raxe500 Router to modem on 2.5gbs port, Netgear CM2000 modem, GS116Ev2 - 16-Port Gigabit Ethernet Smart Managed Plus Switch, JGS524Ev2 - 24-Port Gigabit Ethernet Smart Managed Plus Switch, a few small POE switches in the mix, 6 Synology NAS devices. All switches and NAS are using port aggregation. along with a few 1gb 4 port hubs scattered through out.