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Forum Discussion
RAXE500 has two 6e networks that are not guest
Hello, I just setup a RAXE500 router with a CM2000 modem and noticed that there are by default on my samsung android phone a 2.4 and 5 GHz networks like there should be. But for the 6e network i ...
What firmware version are you on?
Are you using smart connect?
I am on firmware v1.0.10.82_2.0.39. For smart connect I am not, the different bands are all separated. I see one for 2.4, one for 5, and two for 6.
1. there's a newer firmware 1.0.11.94 you can try installing that and doing a factory reset/reinstall.
2. what happens if you enable smart connect?
3. Do you have a screen snip of something like inssider that actually lets you look at the networks and the details?
- 1. I will do that for sure later today. Currently away from home.
2. Again I will let you know later today what happens.
3. I will get one once I do the firmware update and will post it. So i did the firmware update to V1.0.10.86_2.0.40 which it is telling me is the latest and the secondary WiFi 6 connection was still there. On a whim i switched to using my browser for accessing the settings and deleted the nighthawk app from my phone and the secondary WiFi 6 connection went away. Does the nighthawk app expose or add another connection? just seems weird that it went away when i uninstalled the app. Or maybe the firmware update did it but it took a minute? either way, it is gone now. Thank you for you assistance on this.
