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Forum Discussion

Aspirant

Jun 27, 2021

RAXE500 Link Aggregation Not Working

I purchased a Netgear RAXE500 recently and I'm on the latest firmware (V1.0.5.62_2.0.35). I am unable to setup link aggregation on. I have tried both static and LACP mode using a Netgear and a TP...

Prodigy

Jun 28, 2021

On your switch, did you enable LACP on the 2 ports that you have connected to the router? Both the router and the switch must have LACP enabledd otherwise you will run intl an unusable connection.

mshasib
Aspirant
Jun 28, 2021
Yes, obviously. I setup LACP on both the router and the switch and then connected the cables on both ports.
- Christian_R
  NETGEAR Employee Retired
  Jul 02, 2021
  Hello mshasib,
  
  Have you had a moment to reach out to our support team regarding this? Newly purchased devices are provided with 90 days of complimentary support.
  
  https://www.netgear.com/support/contact.aspx
  
  Christian
  - mshasib
    Aspirant
    Jul 02, 2021
    Hi Christian_R ,
    A case has been open since 05/18/21. Unfortunately, there is still no resolution on this.
    I am surprised that support has not been able to provide me a solution in spite of both my devices being Netgear.
    
    I would appreciate if you can escalate the case.