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Forum Discussion
RAXE500 New Firmware 1.0.12.96 released
BugFixes: 01/02/2023
Fixes the issue where a configuration through the router web interface causes a port conflict.
Fixes the issue where the router web interface shows that the guest WiFi netw...
Three (maybe four bugs) bugs I've found with this firmware:
First bug:
WiFi 6E still "crashes", basically new clients cannot connect to the 6E SSID, while existing clients that are already connected to the 6E SSID remain connected, if I disconnect and reconnect and existing client, it can no longer connect to the 6E SSID, etc. the only solution I've come up with is just to reboot the RAXE500 and after it starts up everything is good again. The 2.4 and 5ghz bands continue to work while the 6E SSID is not allowing new connections.
Second bug:
After setting the RAXE500 to an Access Point, the Internet option under Basic on the web client is grayed out. The workaround is to make any setting changes to Internet before you change it from a router to an Access Point.
Third bug:
On the NightHawk app on my mobile device (both on Android and on iPhone), under Settings, Router Settings, Internet Port, it says the "Type" is "Down", so it's not reporting properly as I'm using the 5th port for Internet access and not the "Yellow" port. My device is setup for Access Point mode (see next potential bug below).
Fourth bug (maybe):
I have the RAXE500 connected to a Netgear M4250-12M2XF through the 5th port labelled multi gig, it will only detect it as a 1GB connection, I have plugged other devices that are 2.5G capable into the same cable and they all detect at 2.5G, etc. I set the 5th port up as the Internet port instead of using the Yellow port if that makes any difference in why I'm getting this bug.
rsun0525 wrote:
Three (maybe four bugs) bugs I've found with this firmware:
First bug:
WiFi 6E still "crashes", basically new clients cannot connect to the 6E SSID, while existing clients that are already connected to the 6E SSID remain connected, if I disconnect and reconnect and existing client, it can no longer connect to the 6E SSID, etc. the only solution I've come up with is just to reboot the RAXE500 and after it starts up everything is good again. The 2.4 and 5ghz bands continue to work while the 6E SSID is not allowing new connections.
What channel are you using on 6ghz?
What 6Ghz supporting devices do you have connected?
Second bug:
After setting the RAXE500 to an Access Point, the Internet option under Basic on the web client is grayed out. The workaround is to make any setting changes to Internet before you change it from a router to an Access Point.
What port are you using when your in AP mode? Main Yellow WAN port or the Multi-Gig port?
Does this happen in both WAN or Multigig ports?
Third bug:
On the NightHawk app on my mobile device (both on Android and on iPhone), under Settings, Router Settings, Internet Port, it says the "Type" is "Down", so it's not reporting properly as I'm using the 5th port for Internet access and not the "Yellow" port. My device is setup for Access Point mode (see next potential bug below).
Does the Internet port report status as UP when using the yellow WAN port and not the MultiGig port?
Fourth bug (maybe):
I have the RAXE500 connected to a Netgear M4250-12M2XF through the 5th port labelled multi gig, it will only detect it as a 1GB connection, I have plugged other devices that are 2.5G capable into the same cable and they all detect at 2.5G, etc. I set the 5th port up as the Internet port instead of using the Yellow port if that makes any difference in why I'm getting this bug.
Do other mutli gig supporting devices, i.e. PC or other switches connected to the MultiGig port on the RAXE show 2.5Gb or do all devices report the lower 1Gb speed when connected to the RAXE MutliGig port?
For the 6Ghz stuff I have it set to the following:
Channel: 37(PSC)
Mode: Up to 4800 Mbps
Security Options: WPA3-Personal
I'm using the multi-gig port (5) for the Internet, nothing is plugged into the "Yellow" port.
It reports as Down.
I have other 2.5GB devices plugged into my M4250-12M2XF, I tried multiple ports from the M4250-12M2XF that were all showing 2GB before with the previous devices, but did not plug any other 2.5GB device into the RAXE500, since I'm trying to use it for my main WiFi router, I don't have time to keep my entire home "down" during this process, I can say I'm almost at a point where I want to switch back to my eero 6e pro or Asus ZenWiFi Pro ET12 which both worked just fine at 2.5GB with that cable and port, etc. and just accept the RAXE500 is just too buggy and lack of recent firmware updates tells me maybe they've moved on from this device.
rsun0525 wrote:
For the 6Ghz stuff I have it set to the following:
Channel: 37(PSC)
Mode: Up to 4800 Mbps
Security Options: WPA3-Personal
What brand and model 6Ghz devices do you have connecting to the 6Ghz radio on the RAXE?
I'm using the multi-gig port (5) for the Internet, nothing is plugged into the "Yellow" port. Trying to see if the internet port shows same thing if you use this port as a quick test. Then move back to the MG port.
It reports as Down.
I have other 2.5GB devices plugged into my M4250-12M2XF, I tried multiple ports from the M4250-12M2XF that were all showing 2GB before with the previous devices, but did not plug any other 2.5GB device into the RAXE500, since I'm trying to use it for my main WiFi router, I don't have time to keep my entire home "down" during this process, I can say I'm almost at a point where I want to switch back to my eero 6e pro or Asus ZenWiFi Pro ET12 which both worked just fine at 2.5GB with that cable and port, etc. and just accept the RAXE500 is just too buggy and lack of recent firmware updates tells me maybe they've moved on from this device.
Just checking to see if a different 2.5Gb supporting device shows same speed at the MG port, other than the switch your using. I have a Realtek PCI 2.5Gb ethernet card connected to my RAXE, however it's in Bridge mode. I'll check mine in AP mode and see what I find out.
For my 6Ghz devices, I've got Samsung Galaxy Fold Z5, Samsung Galaxy Flip Z 5, Lenovo ThinkPad P1 Gen 4, Google Pixel 7 Pro, Dell Optiplex 7000 Intel Gen 12 chipset
When I try to switch it to the yellow port, it still detects at 1gb and back to the 5th port and stays 1gb
For the 'bridge mode" you talk about, that's under Wireless settings "use other operation mode" right? Can you share with me a document why you would do this vs. setting it to Access Point mode? They can't possibly do the same thing? The key for me is that I want my firewall to give the IP addresses, so I'm confused if you didn't set it to AP Mode, what would happens if you set it to "bridge mode", as I thought AP mode would turn it off as a router, but not sure bridge mode do under Wireless settings?