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Forum Discussion
RAXE500 New Firmware 1.0.12.96 released
BugFixes: 01/02/2023
Fixes the issue where a configuration through the router web interface causes a port conflict.
Fixes the issue where the router web interface shows that the guest WiFi netw...
I’m having a very odd issue with my RAXE500. Basically I can’t use my ISPs DNS. If I do the orange light comes on, it repeatedly says it’s disconnecting from the Internet, even though it doesn’t actually register that in the logs, I think just becomes really slow, or acts like a stale dns, even if I enter them manually, it doesn’t work. However, I can use cloud flare or any other DNS and it works perfectly okay so I’ve got no idea what’s going wrong here, I spoke to my ISP who said there’s nothing wrong at their end. I’ve tried an old are we rax120 and that showed up the same symptoms basically it said there was no Internet but there was but it was excruciatingly slow and it kept dropping Internet connectivity, but that still didn’t show up in the logs , no idea what’s going on why it works on any other DNS service apart from my own ISPs DNS.
Also have Netgear given up on updating any of the Wi-Fi 6/6E router firmware it seems like most devices have been not been updated this year and there are bugs with the RAXE500 that really do need sorting out. It’s a bit like the RAX120 doesn’t have the firmware version that is supposed to be there to fix version v2 issues. It’s still got a version that’s really old that doesn’t fix that issue properly. Are Netgear actually posting new firmware, or is it that they just rushing to get Wi-Fi seven gear out?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
I'm using my RAXE500 with auto detected ISP DNS and Internet LED is on constant WHITE here. My RAXE is connected to a CAX80 cable modem in modem only mode.
Killhippie wrote:
I’m having a very odd issue with my RAXE500. Basically I can’t use my ISPs DNS. If I do the orange light comes on, it repeatedly says it’s disconnecting from the Internet, even though it doesn’t actually register that in the logs, I think just becomes really slow, or acts like a stale dns, even if I enter them manually, it doesn’t work. However, I can use cloud flare or any other DNS and it works perfectly okay so I’ve got no idea what’s going wrong here, I spoke to my ISP who said there’s nothing wrong at their end. I’ve tried an old are we rax120 and that showed up the same symptoms basically it said there was no Internet but there was but it was excruciatingly slow and it kept dropping Internet connectivity, but that still didn’t show up in the logs , no idea what’s going on why it works on any other DNS service apart from my own ISPs DNS.
Also have Netgear given up on updating any of the Wi-Fi 6/6E router firmware it seems like most devices have been not been updated this year and there are bugs with the RAXE500 that really do need sorting out. It’s a bit like the RAX120 doesn’t have the firmware version that is supposed to be there to fix version v2 issues. It’s still got a version that’s really old that doesn’t fix that issue properly. Are Netgear actually posting new firmware, or is it that they just rushing to get Wi-Fi seven gear out?