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Forum Discussion

Armorless's avatar
Armorless
Aspirant
Nov 29, 2024

RAXE500 Questiions and performance?

Hi everyone, hope you all had a nice holiday. I am not sure if to be concerened or if I am overthinking, but after ordering a static IP from my ISP, the second light on my RAXE500(network light) is n...
michaelkenward's avatar
michaelkenward
Guru - Experienced User
Nov 29, 2024
Armorless wrote:

Hi everyone, hope you all had a nice holiday. I am not sure if to be concerened or if I am overthinking, but after ordering a static IP from my ISP, the second light on my (network light) is now orange/amber.

 

Did you tell the RAXE500 that you now have a static WAN IP address? (Do not confuse that with a fixed local IP address.)

 

Probably here:

 

  • Internet Setup
  • Internet IP address

Or Set up an IPv6 fixed Internet connection

  • Advanced
  • Advanced setup
  • IPv6

 

Just another user with time on their hands.

 

  • Armorless's avatar
    Armorless
    Aspirant
    Nov 29, 2024
    Hi,

    Thank you for a quick response.
    Yes, I switched from “Get Dynamically from ISP” to “Use static IP address” and used the information provided by my ISP. I also have manually adjusted the DNS to the ISP’s recommended DNS servers

    Unfortunately my current ISP doesn’t support IPV6 for either dynamic or static. I can only setup a “6to4” tunnel which i’ve read degrades connectivity.

    Thank you!
      • Armorless's avatar
        Armorless
        Aspirant
        Nov 29, 2024
         
         
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        Frequency start Value
        This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
        Starting Frequency
        (on zero)
         

        Startup Procedure

        ProcedureStatusComment
        Acquire Downstream Channel213000000 HzLocked
        Connectivity StateOKOperational
        Boot StateOKOperational
        SecurityEnabledBPI+
        IP Provisioning Mode  
         

        Downstream Bonded Channels

        ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables
        1LockedQAM25641213000000 Hz-1 dBmV44.7 dB00
         

        Upstream Bonded Channels

        ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
        1LockedATDMA15120 Ksym/sec14500000 Hz45.8 dBmV
        2LockedATDMA22560 Ksym/sec33400000 Hz44.3 dBmV
        3LockedATDMA32560 Ksym/sec36750000 Hz44.3 dBmV
        4Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
        5Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
        6Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
        7Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
        8Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
         

        Downstream OFDM Channels

        ChannelLock
        Status        		Modulation /
        Profile ID        		Channel
        ID        		FrequencyPowerSNR /
        MER        		Active Subcarrier
        Number Range        		Unerrored
        Codewords        		Correctable
        Codewords        		Uncorrectable
        Codewords
         

        Upstream OFDMA Channels

        ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
         

        Extended Upstream Transmit PowerEnable Extended Upstream Transmit Power(not enabled)

         

        Current System Time:Fri Nov 29 16:53:35 2024System Up Time:07:37:17