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Armorless's avatar
Armorless
Aspirant
Nov 29, 2024

RAXE500 Questiions and performance?

Hi everyone, hope you all had a nice holiday. I am not sure if to be concerened or if I am overthinking, but after ordering a static IP from my ISP, the second light on my RAXE500(network light) is n...
Armorless's avatar
Armorless
Aspirant
Nov 29, 2024
Hi,

Thank you for a quick response.
Yes, I switched from “Get Dynamically from ISP” to “Use static IP address” and used the information provided by my ISP. I also have manually adjusted the DNS to the ISP’s recommended DNS servers

Unfortunately my current ISP doesn’t support IPV6 for either dynamic or static. I can only setup a “6to4” tunnel which i’ve read degrades connectivity.

Thank you!
  • Armorless's avatar
    Armorless
    Aspirant
    Nov 29, 2024
     
     
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    Frequency start Value
    This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.
    Starting Frequency
    (on zero)
     

    Startup Procedure

    ProcedureStatusComment
    Acquire Downstream Channel213000000 HzLocked
    Connectivity StateOKOperational
    Boot StateOKOperational
    SecurityEnabledBPI+
    IP Provisioning Mode  
     

    Downstream Bonded Channels

    ChannelLock StatusModulationChannel IDFrequencyPowerSNRCorrectablesUncorrectables
    1LockedQAM25641213000000 Hz-1 dBmV44.7 dB00
     

    Upstream Bonded Channels

    ChannelLock StatusUS Channel TypeChannel IDSymbol RateFrequencyPower
    1LockedATDMA15120 Ksym/sec14500000 Hz45.8 dBmV
    2LockedATDMA22560 Ksym/sec33400000 Hz44.3 dBmV
    3LockedATDMA32560 Ksym/sec36750000 Hz44.3 dBmV
    4Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
    5Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
    6Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
    7Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
    8Not LockedUnknown00 Ksym/sec0 Hz0.0 dBmV
     

    Downstream OFDM Channels

    ChannelLock
    Status    		Modulation /
    Profile ID    		Channel
    ID    		FrequencyPowerSNR /
    MER    		Active Subcarrier
    Number Range    		Unerrored
    Codewords    		Correctable
    Codewords    		Uncorrectable
    Codewords
     

    Upstream OFDMA Channels

    ChannelLock StatusModulation / Profile IDChannel IDFrequencyPower
     

    Extended Upstream Transmit PowerEnable Extended Upstream Transmit Power(not enabled)

     

    Current System Time:Fri Nov 29 16:53:35 2024System Up Time:07:37:17

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Nov 29, 2024

      Only one channel on the down locked? There should be more....

       

      And post the event logs data from the CM modem please...

      • Armorless's avatar
        Armorless
        Aspirant
        Nov 29, 2024
        Fri Nov 29 17:02:55 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 17:02:55 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 10 13; New Profile: 9 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 16:32:52 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 16:32:52 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 9 13; New Profile: 10 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 16:32:37 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 16:32:37 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 6 13; New Profile: 9 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 13:12:08 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 13:12:08 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 5 13; New Profile: 6 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 12:49:34 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 12:49:34 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 6 13; New Profile: 5 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 12:19:31 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 12:19:31 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 5 13; New Profile: 6 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 10:31:30 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 10:31:30 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 6 13; New Profile: 5 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 10:01:27 2024Warning (5)DBC-REQ Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 10:01:27 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 5 13; New Profile: 6 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:23:44 2024Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 49 50; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:23:44 2024Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 49 50; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:26 2024Warning (5)Dynamic Range Window violation
        Fri Nov 29 09:17:26 2024Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:26 2024Warning (5)Dynamic Range Window violation
        Fri Nov 29 09:17:26 2024Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:26 2024Warning (5)REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:26 2024Notice (6)US profile assignment change. US Chan ID: 8; Previous Profile: 13; New Profile: 5 13.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:23 2024Notice (6)DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:22 2024Notice (6)DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:17 2024Notice (6)TLV-11 - unrecognized OID;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Fri Nov 29 09:17:16 2024Warning (5)DHCP WARNING - Non-critical field invalid in response ;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedNotice (6)Honoring MDD; IP provisioning mode = IPv4
        Time Not EstablishedWarning (5)Lost MDD Timeout;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedWarning (5)Lost MDD Timeout;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedWarning (5)Lost MDD Timeout;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Time Not EstablishedCritical (3)SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1;
        Wed Nov 27 23:22:09 2024Notice (6)CM-STATUS message sent. Event Type Code: 24; Chan ID: 49 50; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 3.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Wed Nov 27 23:22:09 2024Notice (6)CM-STATUS message sent. Event Type Code: 22; Chan ID: 49 50; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Wed Nov 27 23:12:21 2024Warning (5)Dynamic Range Window violation
        Wed Nov 27 23:12:21 2024Warning (5)RNG-RSP CCAP Commanded Power in Excess of 6 dB Below the Value Corresponding to the Top of the DRW;CM-MAC=94:a6:7e:d8:74:2c;CMTS-MAC=c0:94:35:3a:83:b2;CM-QOS=1.1;CM-VER=3.1;
        Wed Nov 27 23:12:21 2024Warning (5)Dynamic Range Window violation